📋 Terms of Service

Last updated: September 24, 2025

1. Acceptance of Terms

By using Ayla Travel website and services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our services.

2. Booking Policy

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed
  • Deposit or full payment required upon booking
  • Booking details will be sent via email

3. Cancellation Policy

  • Free cancellation available up to 24 hours before
  • Late cancellation may result in charges
  • No-show results in full payment forfeiture
  • Refunds processed within 5-10 business days

4. Payment Terms

  • We accept cash, mobile wallets, and credit cards
  • All payments are secure and encrypted
  • Prices include all applicable taxes
  • Base currency is Jordanian Dinar

5. Liability Disclaimer

Ayla Travel acts as an intermediary between customers and service providers. We are not liable for:

  • Delays or cancellations by service providers
  • Accidents or injuries during activities
  • Loss of personal belongings
  • Weather changes or circumstances beyond our control

6. User Responsibilities

  • Provide accurate and complete information
  • Arrive on time for scheduled activities
  • Follow safety instructions and guides
  • Respect local cultures and environments

7. Contact Us

For any questions about these Terms of Service, please contact us:

  • Email: info@ayla-beach.com
  • Phone: +962 79 797 979
  • Address: Jordan

Questions about these terms?

Contact our support team if the problem persists support@ayla-beach.com

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